RegBox provide an extensive range of registration products and services to ensure event, conference or exhibition organisers benefits are quickly achieved and solutions are implemented at a lower cost and with lower risks.

Contact Info

  • 0845 612 3640, 0845 612 3650
  • info[@]regbox.co.uk
  • Mon - Fri: 9:00am - 5:30pm
  • RegBox™, 59 Pound Street, Carshalton, Surrey, SM5 3PG, United Kingdom

Privacy Policy

Home Privacy Policy

Privacy Policy

Your privacy is important to us. We have created this privacy policy to explain what personal information we collect about you when you visit RegBox™ website, interact with us, and purchase our services and the purposes for which we may use such personal information. “Personal information” is information that can identify you as an individual. By submitting personal information to us you consent to our collection and use of the information as set out in this Privacy Policy.

It also tells you about your privacy rights and how the law protects you.

RegBox™ is a registered trademark of Datalead Limited, the operator of the RegBox™ web site (“the site”, the homepage of which can be found at www.regbox.co.uk). RegBox™ is a brand owned by Datalead Ltd. This privacy policy forms part of the terms and conditions on which you access and use the site.

In this privacy policy, the terms “We/Us/Our” and/or “RegBox™” are used to refer to RegBox™ or Datalead Ltd. and the terms “You/Your” are used to refer to you, the person using the site. it is explained what is personal data, what types of personal data we collect, for what purposes said data is collected, how it is processed and what rights you have in this regard. You can rest assured that your personal data is handled with care. It is important that you read this privacy policy, together with any other privacy policies we may provide, so that you are fully aware of how and why we are using your data.

If you have any questions, or would like to exercise your privacy rights, please follow the instructions in this privacy policy. See how to contact RegBox about privacy below.

Who are We?

RegBox™ is a registered trade mark and a trading name of Datalead Ltd, a company registered in England under company number 6858057. Our head office is at 59 Pound Street, Carshalton, Surrey, SM5 3PG, UK.


What personal data do we collect about you?

Personal data, or personal information, means any information about an individual from which that person can be identified.

The personal data we collect will depend on the relationship you have with us. This personal data falls into these categories:

Identity Data includes title, first name, last name, username or similar identifier and an encrypted version of your login/password. If you interact with us through social media, this may include your social media user name.

Contact Data includes physical address, email address and telephone numbers.

Profile Data includes your username and password, purchases or orders made by you and preferences.

Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Marketing and Communications Data includes your preferences in receiving marketing content from us and your communication preferences.

We DO NOT collect, use or store any kind of data that falls into the “Sensitive Personal Data” category under the GDPR.

How we use your personal data

Where we need to perform the contract we are about to enter into or have entered into with you. For example, when you buy our services.

We may use your personal information to provide you with marketing content such as details of our promotions, new products and services and changes to the site.

We provide you with relevant product software and services updates.

We ensure better customer experience by providing you with personal benefits, such as discounts or customised offers based on previous purchases and possible friend referrals.

We will not disclose personal data collected by us (or supplied to us) to any 3rd party person or company for marketing purposes.

Security of your data

Datalead ltd websites uses security measures to protect against the loss, misuse, and alteration of the information under our control. RegBox processes and stores its data in a secured environment at our state-of-the-art data centre, certified in accordance with DIN ISO/IEC 27001, located exclusively within the European Union. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We use secure data networks protected by industry standard firewall and password protection systems. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

As a general principle, your personal data is stored and processed within the European Economic Area (EEA). However your personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. In case of transfer of your personal data to any third countries, as defined in General Data Protection Regulation (GDPR), valid law and regulations concerning such transfers are observed and relevant legal and security safeguards are ensured before such transfer. By submitting your Personal Data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your Personal Data and Sensitive Personal Data is treated securely and in accordance with this Policy.

All personal data is subject to restricted access and limited permissions. Access to all personal data sources is always password protected. Our website (www.regbox.co.uk) is protected by Secure Socket Layer/Transport Layer Security. Secure server software is used to encrypt the information sent between your Internet browser and our website. This ensures the security of data provided by you when using this site. Our website may contain links to and from the websites of our partners and 3rd party resources. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Your rights

The GDPR gives you the right to access information held about you. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

If you are in the European Union, the General Data Protection Regulation applies to you and you have rights under data protection laws in relation to your personal data:

Specifically you have the right to:

The right of access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request rectification of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. That’s also known as the ‘right to be forgotten’ where you can ask us to delete the personal data we have about you. Your personal data will be deleted from Datalead Ltd servers without undue delay, while it might take a period of thirty (30) days to ensure complete deletion of any information that might be stored in our back-up.

Restrict processing of your personal data where you can ask us to suspend processing personal data.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time to use your personal data. Please be aware that if you withdraw your consent, we may not be able to provide certain products or services to you.

Please note that prior to accessing and making changes to your account and data, we will need to verify your identity properly. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Cookies and tracking technology

Cookies are small pieces of information sent by a web server (such as that used to run the site) to an individual’s computer which are then stored on that computer’s hard drive. We use cookies to identify when a visit from a user of your computer is made to the site and to keep track of your browsing patterns. If you receive marketing emails from us, we are also able to track when you have opened the emails and which links contained in the emails you choose to use.

Our cookies are restricted for use only on the site and may be used to assist us in the purposes set out in this privacy policy. They are not used to transfer any personal information to any third party that is not directly connected with the operation of the site. Most browsers allow you to prevent cookies being stored on your computer. If you want to know how to do this please look at the help menu on your browser. Please note that doing so may restrict your ability to use the site.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Accuracy and Retention of Data

We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for notifying us of those changes. Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your Personal Information. We will retain your information for as long as your account is active or as long as needed to provide you with our Services. We may also retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our Terms.


Testimonials

We can post customer testimonials on our website which may contain personal information such as your name. We obtain your consent prior to posting the testimonial with your name. If you wish to update or delete your testimonial, you can contact us at info[@]regbox.co.uk


Copyright

All rights, including copyright and database right, in our website and its contents, are owned by us or otherwise used by us as permitted by applicable law. In accessing our web pages, you agree that you will access the contents solely for your own private use but not for any commercial or public use. You can download and use the service on a single CPU at a time and you can print out a single hard copy of any part of the content on our website for your personal use.

Except as permitted above, you undertake not to copy, store in any medium (including in any other website), distribute, transmit, re-transmit, broadcast, modify, or show in public any part of our website without our prior written permission or in accordance with the Copyright, Designs and Patents Act 1988.

Changes to our Privacy Policy

Datalead Ltd may modify or update this Privacy Policy when necessary to reflect changes in Datalead Ltd products and services, changes in applicable legislation, regulations or practice and to address customer feedback. Accordingly, please review it periodically. Date of the latest update is always provided on the bottom of the document.

Responsible for processing

Datalead Ltd trademark – RegBox, 59 Pound Street, Carshalton, Surrey, SM5 3PG, United Kingdom is data controller and is responsible for the processing of your personal data. Email info[@]regbox.co.uk should you require additional information on any of our services.

This privacy policy was last modified: 20th May 2020.

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Get in touch

Interested in our services for your next event? Contact us today and we’d be happy to provide you with a quote.

T: 0845 612 3640 / 0845 612 3650
E: info[@]regbox.co.uk

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